Setting up a framework agreement for compounds and services

1. What a framework agreement covers

A framework agreement is an umbrella set up before work starts. It fixes the scope of compounds and services, the way each job is called off, and the records each job produces. For online valve maintenance, that removes repeated paperwork whenever a valve needs attention.

Sites that maintain valves in service order the same things again and again. A framework agreement turns those repeat orders into one setup. A typical agreement with us covers:

1. Cleaners, lubricants and non-hardening sealants, manufactured in-house.
2. High pressure injection equipment, plus service kits and repair.
3. Field service, from planned care visits to emergency call-outs.
4. Operator training and injection-equipment repair.

The agreement supports a wider valve integrity management programme. It does not replace that programme. It makes supply and service predictable, so the programme keeps moving.

2. Fixing the scope against your valves

Scope begins with your valve list, or with a valve condition survey if records are thin. Group the valves by type, size, service and condition. Then decide which categories of work the agreement covers:

1. Routine care: scheduled cleaning, lubrication and sealant top-ups.
2. Corrective work: valves that are hard to operate, passing or leaking.
3. Emergency attendance for sudden failures.
4. Support work: operator training and injection-equipment repair.

Eligibility matters as much as scope. In-service treatment suits valves built with injection points, with fittings in good condition. The valve design and its service must accept injection. The permit-to-work must allow the job. Where OEM documents exist, we consult them for limits and warranty terms. Some valves will not qualify. The agreement should name that endpoint honestly: a proper assessment, or replacement.

3. How each call-off runs

Planned work and emergency work run differently, so the agreement should separate them. A typical call-off runs like this:

1. The site raises a call-off against the valve tag and its symptom.
2. An engineer screens the report. A passing symptom suggests seat leak. It does not confirm one.
3. The confirming step is a seat-leak test under agreed conditions, such as pressure decay across the closed valve.
4. Treatment uses controlled amounts within equipment and fitting ratings, watching the pressure response.
5. The compound, quantity, pressure response and result are logged the same day.

Reported operator practice is a top-up twice a year, and quarterly during warranty periods. Treat that as practice, not a rule. Cadence follows your valves, their service and your site rules. Our field teams travel worldwide from India, so emergency attendance can sit inside the same agreement. The service side is described under maintenance contracts.

4. Records that hold it together

Records are the part sites regret skipping. Each treatment should be logged against its valve tag. A useful entry names the valve, the compound, the quantity, the pressure response, the result and the date. Photos help the next crew find the fitting quickly.

Simple tools work well here. Tagging valves for records, with photos and simple digital IDs, keeps the log usable by any engineer. Review the record set at agreed intervals. Repeat failures on one tag suggest a deeper fault, and a proper assessment rather than another treatment. Good records also make the next agreement easier to scope.

5. Keeping the agreement useful

An agreement should live, not sit in a drawer. Review it at agreed intervals with the records in front of you. Look at how many valves were treated, how many returned to service, and how many needed assessment anyway.

Adjust the scope as the valve population changes. New lines, new services or ageing valves all shift what the agreement must cover. Retire valves from the scope when they are replaced. Check compound stock and equipment condition at the same review. A gun that fails on site wastes a visit that the agreement was meant to make simple.

6. Starting an agreement with us

To start, send your valve details to an engineer by WhatsApp or the contact form. Include valve types, sizes, quantities, site locations and notes on problem valves. An engineer replies within 24 hours. You can request the product guide through an enquiry as well.

We then propose a scope around your list: compounds from our product range, equipment, field service or training. Small teams can start with a lighter version, as described for valve maintenance for small operators. If some valves need assessment or replacement first, we will say so plainly.